At Ray Swimwear, we are committed to safeguarding the privacy of our users. This privacy policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website. Please read this policy carefully to understand how we manage your data.

Information Collection

We collect personal information from visitors who interact with our website. When you register or place an order, you may be required to provide your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.

Information Gathering

We gather information when you register, make a purchase, subscribe to our newsletter, participate in surveys, or engage with specific site features.

Use of Your Information

We use the collected information for the following purposes:

• Personalizing your experience and delivering content tailored to your interests.
• Enhancing and improving our website functionality for better service.
• Sending periodic emails related to your orders, new products, sales, and promotions.
• Administering contests, promotions, surveys, or other site features.
• Processing transactions efficiently.
• Conducting fraud prevention and detection.
• Providing customer service and support.
• Delivering purchased items and managing payments and refunds.

You have the choice not to provide personal information, but this may impact your ability to make purchases or receive an optimal customer experience.

Security Measures

We prioritize the security of your information:

• Regular scanning for security vulnerabilities.
• Utilization of malware scanning.
• Encryption of sensitive/credit information using Secure Socket Layer (SSL) technology.
• Limited access to personal information, with access rights granted to authorized personnel.
• Transactions processed through a secure gateway provider, not stored on our servers.

Cookies Usage

We use cookies to:

• Remember and process items in the shopping cart.
• Save user preferences for future visits.
• Track advertisements and measure marketing campaign effectiveness.
• Compile aggregate data for site improvement.

By using our site, you agree to the placement of these cookies on your device.

Third-Party Disclosure

We do not sell or trade your personal information. However, we share data with specific categories of companies essential for providing our services, as outlined in this statement. Before sharing, we ensure anonymization of information when possible.

Data Retention

We retain your information for as long as you are a customer. If inactive for an extended period, we may delete your data, or you can request its deletion.

Marketing Messages

With your consent, we send marketing messages about new products and releases. We do not market to children under 16 without parental consent.

You can opt-out of marketing messages at any time by contacting us.

Your Rights

You have the right to:

• Be informed about your personal information usage.
• Access and correct your data.
• Request data deletion or processing cessation.
• Withdraw consent for direct marketing.
• Request data transfer to you or another service provider.
• Lodge a complaint with the relevant authority.

For inquiries, complaints, or to exercise your rights, please contact us.

Changes to Privacy Policy

We may update this policy to reflect data processing changes or legislative updates. Significant changes will be communicated through our website or via email.

Contact Us

If you have questions, feedback, want to stop data usage, or exercise your rights, please contact us.

email - info@rayswimwear.com